High Tech Handyman

 

Help Desk - General Info

About High Tech Handyman 

Customer Service Hours  

Contact Info & Directions  

Comments & Feedback       

Our Service Areas & Map  
About Service Call & Rates   

Canceling Appointments

Payment Options & Policy

About Our Policies                

 

 

 



 

     

HELP DESK
About High Tech Handyman

High Tech Handyman is a small business that provides a wide range of services related to COMPUTERS & ELECTRONICS.

Our personalized services and very reasonable fees are aimed at serving the AVERAGE HOME USER and SMALL BUSINESS.  

Refer to the specific service or product you are interested in for prices and service fees.

HOMEPAGE TOP Policy Above Last Updated: 06/15/2008
Fees, services and policies are subject to change.
   

HELP DESK
Customer Service and Hours

For your convenience, our Telephone, FAX and Email are available 24 hours per day and 7 days per week. If you call and get the answering machine please leave a brief message about what you need and the best time(s)  or day(s) to contact you.  We will get back to you as soon as possible. Most calls are returned within a few hours.

 Service call hours are typically 9 am to 6 pm, but we also offer WEEKEND & EVENING APPOINTMENTS for your convenience. 

Call now to schedule an appointment....

 

HOMEPAGE TOP Policy Above Last Updated: 6/15/2008
Fees, services and policies are subject to change.

 

 

HELP DESK
High Tech Handyman 
Contact Info & Directions

 

Click for... Printer Friendly Contact Info
Contact us 24 hours per day and 7 days per week
Sales/Service/FAX... 609-291-1119

Pete Federico...
 
Pete Federico
High Tech Handyman
210 Fourth St.
Fieldsboro, NJ 08505

Directions to High Tech Handyman (printer friendly)
Directions - You are traveling on Route #130 going SOUTH towards Bordentown

Directions - You are traveling on Route #130 going NORTH towards Bordentown

Directions - You are traveling on Route #295 going SOUTH towards Bordentown

Directions - You are traveling on Route #295 going NORTH towards Bordentown
Directions - You are traveling on Route #206 going NORTH towards Bordentown

Click to see a MAP


HOMEPAGE TOP Policy Above Last Updated: 6/15/2008
Fees, services and policies are subject to change.

 

 

HELP DESK
Comments & Feedback

We value the opinion of our customers and encourage everyone to provide feedback regarding things they like or dislike about the way we do business, the quality, the prices, or whatever is on your mind. If you feel uncomfortable about an issue feel free to write an anonymous letter. We honestly appreciate all feedback. 

Submit your feedback or comments now.. 

 

HOMEPAGE TOP Policy Above Last Updated: 12/02/2005
Fees, services and policies are subject to change.

 

HELP DESK
Our Service Areas & Map
Serving NATIONAL (USA)  &  LOCAL ( NJ) CUSTOMERS


LOCAL (NJ) CUSTOMERS
- If you are within our local service area, we can come directly to your home or business. Local Service Area Map

 

NATIONAL (USA) CUSTOMERS - We offer a variety of options for obtaining services. If you are outside our local service area we can deliver completed work electronically via Email or FAX or by U.S. Mail. 

For ALL our customers, NATIONAL & LOCAL...
Remember, we are only a Phone call or an Email away!  So, don't hesitate to contact us about a service or product that interests you! 


 
HOMEPAGE TOP Policy Above Last Updated: 12/02/2005
Fees, services and policies are subject to change.

 

Help Desk
About the Service Call & Rates

The Basic House Call or Service Call fee applies when we come to your home or business to provide any of a variety of services. 

  BASIC RATES

* Basic House Call or Service Call...  $45.00 minimum.

* Basic Computer Service..................  $45.00 per hour
  (Hourly rate may vary for other services)
                                 

RATES - Basic Computer Service is $45/hour but we also offer support over the telephone or by Email at reduced rates of $30/hour. We also have some Expert services that are $50/hour. Refer the specific service you require for more precise rates. 

                                           

HOMEPAGE TOP Policy Above Last Updated: 10/15/2014
Fees, services and policies are subject to change.

 

 

HELP DESK

POLICY - Canceling Appointments

If you cannot be present for your appointment please notify our office by telephone AND.. if at all possible, leave a note in a conspicuous location as a courtesy to the serviceman. If you follow these guidelines you can avoid being billed for a cancelled service call. Thank you.

The Basic House Call or Service Call fee applies to the time of our mutually agreed upon appointment period. If the customer is not at home at the time of appointment, the serviceman will wait about 10 minutes for the customer to arrive or answer the door. At our discretion, the customer may be required to pay for the service call if it was not properly cancelled as described above.

HOMEPAGE TOP Policy Above Last Updated: 6/15/2008
Fees, services and policies are subject to change.

 

 

HELP DESK
Payment Options   

Don't worry -- Our prices are very reasonable!
In general, payments are due upon completion of services.  For our local customers where ON-SITE services are rendered or when you pick up your item at our location, we  accept payment by Cash, Money Order or Personal check. See credit card policy below.

Payments should be made to... High Tech Handyman


 

PayPal & Credit Card Payments...

Sorry, we are not currently accepting Credit Cards for on-site services or when you pick up your item at our location. However, for certain other services, we accept Credit Card payments through PayPal. If making payment via PayPal, you have the option of paying online using your PayPal Account Funds or your Visa/Discover/MasterCard credit cards. 



PayPal Payments are made to...

BILLING POLICY

A late fee of $5.00 will be added to your current invoice for any invoices that are 30 days past  due, reference to the date of invoice. Late charges will continue to accrue until past due balances are paid in full.

 

BOUNCED CHECK POLICY

A check returned to us due to insufficient funds in your account will incur a $5 processing fee plus the fee assessed by our bank (currently $20 per bounced check). The total bounced check fee is $25.

All payments after such an occurrence must be made by certified bank check, money order or cash.

HOMEPAGE TOP Policy Above Last Updated: 10/15/2014
Fees, services and policies are subject to change.

 

HELP DESK
Our Policies

Policies related to specific services or products are outlined in the section corresponding to the particular service or product. Refer to the specific service you are concerned about for the specific policies related to that service.

Fees, policies, and services are subject to change. Please note the BACK TO TOP sections as shown below which contain the date of the latest revision pertaining to each section. This will help you to determine if anything has changed since last time you checked or used a particular service.

HOMEPAGE TOP Policy Above Last Updated: 12/02/2005
Fees, services and policies are subject to change.

 

 

---End of Help Desk Section---